Last Updated: January 2024
Welcome to Amazon Shop! These Terms and Conditions govern your use of our website bed-skirts.com and your purchase of our premium bedding and medical support products. Please read these terms carefully before placing an order.
1. Acceptance of Terms
By accessing our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
2. Website Usage and Account Responsibilities
User Obligations
- You must be at least 18 years old to make purchases on our website
- You agree to provide accurate and complete information when creating an account or placing an order
- You are responsible for maintaining the confidentiality of your account credentials
- You agree not to use our website for any illegal or unauthorized purposes
Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of Amazon Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
3. Products and Services
Product Description
Amazon Shop specializes in high-quality bedding and medical support products including:
- Bed Pillows & Positioners
- Bedding Sets & Collections
- Medical Support Pillows (Neck & Cervical, Lumbar, Leg Positioner)
- Duvet Covers & Sets
- Mattress Protectors & Encasements
- Specialty Medical and Travel Pillows
Product Information Accuracy
We strive to provide accurate product descriptions and images. However, slight variations in color or texture may occur due to monitor settings and manufacturing processes.
Medical Product Disclaimer: Our medical support products are designed to provide comfort and support. They are not medical devices and should not replace professional medical advice or treatment. Consult with a healthcare professional for medical conditions.
4. Ordering and Payment Terms
Order Process
- All orders are subject to product availability
- Order confirmation does not constitute acceptance of your order
- We reserve the right to cancel orders for any reason, including suspected fraud
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Pricing and Taxes
All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.
5. Shipping and Delivery
Shipping Areas
We ship globally, excluding some Asian countries and remote areas. Please check our shipping policy for specific country restrictions.
Processing and Delivery Times
- Order Processing: 1-2 business days after payment confirmation
- Standard Shipping: DHL or FedEx – 10-15 business days after shipping ($12.95)
- Free Shipping: EMS – 15-25 business days after shipping (orders over $50)
Note: Delivery times are estimates and may vary based on destination and customs processing. We are not responsible for delays caused by customs or carrier issues.
6. Returns and Exchanges
Return Eligibility
- Returns and exchanges accepted within 15 days of receipt
- Items must be in original, unused condition
- Original packaging with all tags attached required
- Original receipt or order confirmation must accompany returns
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned unless defective or damaged:
- Opened Mattress Protectors & Encasements
- Opened Specialty Medical Pillows
- Any products with broken hygiene seals
Return Process
- Contact customer service within 15 days of receipt
- Receive return authorization and RMA number
- Package item securely in original packaging
- Ship to: Amazon Shop Returns, 173 Passaic Street, Washington, US 20009
Refund Information
- Refund processing: 3-5 business days after receiving returned item
- Credit card refunds: 5-10 business days after processing
- PayPal refunds: 3-5 business days after processing
- Shipping costs are non-refundable unless return is due to our error
7. Customer Responsibilities
User Obligations
- Provide accurate shipping and billing information
- Inspect products upon delivery and report damages within 48 hours
- Follow product care instructions for optimal performance
- Contact customer service promptly with any concerns
Prohibited Activities
- Providing false or misleading information
- Attempting to circumvent our return policies
- Using products in a manner contrary to their intended purpose
- Reselling our products without authorization
8. Limitation of Liability
Amazon Shop’s liability is limited to the purchase price of the product. We are not liable for:
- Indirect, incidental, or consequential damages
- Product misuse or improper care
- Delays caused by carriers, customs, or unforeseen circumstances
- Individual allergic reactions or sensitivities to materials
Medical Product Limitation: Our medical support products are designed for comfort and are not certified medical devices. Users with specific medical conditions should consult healthcare professionals before use.
9. Privacy and Data Protection
We respect your privacy and protect your personal information in accordance with our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our website constitutes acceptance of modified terms.
11. Contact Information
Customer Service Email: [email protected]
Response Time: 1-2 business days
Returns Address:
Amazon Shop Returns
173 Passaic Street
Washington, US 20009